GM/ Customer Service/ Billing Support and Tickets
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Join Date: Jun 2012
08-10-2012, 10:05 PM
I hear all of your frustrations in this thread...I am still waiting to hear back about about an issue with my account where thought the game says I am a 700 day veteran (I am higher but that is what the token says) it won't let me access a 400 day captain's yacht...but that is the minor ticket...my more pressing concern is that PWE did not bill me for my subscription on the 8th like they should have, I had to manually put it through the site and reactivate my subscription for the third month in a row...
This was on August 9, yet the site says it will bill me again on August 17...so according that I am being charged another month's subscription with only a week played...plus the 500 zen stipended didn't go through i hear your frustration, and only hope they get back to me soon.