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Captain
Join Date: Jun 2012
Posts: 8,242
# 2
08-18-2012, 01:35 PM
Do you have your Cryptic account Linked to Perfect World? If not, then the PW site won't recognize you as being a player of STO. That's the only thing I can think of as to why "Holodeck" wouldn't be under the Server Selection.

If you are Linked then you'll need to contact Customer Support - but expect a week or more wait to get a reply.