View Single Post
Empire Veteran
Join Date: Jun 2012
Posts: 2,054
# 2
08-20-2012, 05:46 AM
I hate to break it to you, but that's kinda standard. (And this is the wrong subforum for that issue)

The simple fact is that they don't always have time to reply to every ticket, automated or otherwise.

It doesn't mean they won't see it and work on it when they can though. Cancelling your/your partner's subscription over this minor issue is a bit extreme, but I can't stop you if you decide to do so
Was named Trek17, but still an author.

Been playing STO since Open Beta, and have never regarded anything as worse than 'meh'.