Thanks for the response. I'm using something called "extended reach dsl" because I live pretty far out in the woods. The connection tends to be slower than most but it's the best I can get in BFE, lol. I'll be contacting my ISP again in the morning but as an aside, is there anything that I might have done with my router or PC that would have capped the speeds on my end? I played, or had the game running almost all day only shutting it down for a moment and then I couldn't bring it back up again.