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Join Date: Aug 2012
Posts: 2
# 544
09-09-2012, 06:18 PM
Originally Posted by zandorzadoc View Post
I have noticed that a lot of you have been experiencing problems opening the launcher application. You receive errors when the launcher is attempting to update. Here is a method that I have discovered that has allowed me to resolve this problem on multiple different systems.

First locate the actual game application file. On a Windows 7 system it is located here:
C:\User\Public\Games\Cryptic Studios\Star Trek Online\Live\GameClient ? this is the actual file

Open the file and it will open the STO client

DO NOT log into your account

Then Open the Launcher

It should then process the update on the Launcher and allow you to Play

Please post a response if this works for you too.
I just tried this and all it pulls up is a window that says CrypticError: Oops!
Is there any other way of getting this to work? I am waiting on a response from Support to help. They had me do a tracert, find out my ip address and something else. From what I've read though is that nothing is going to do any good.