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Join Date: Aug 2012
09-12-2012, 12:23 AM
I demand to know why you have taken money from my card and now your site is saying 24 hours to review it before i get zen when you taken the money out of my account already. That is unacceptable. I want my zen right now. You took the money now i want the zen now. I dont have it in the next few hours i am canceling my gold memebership and i will be done with this game. I made one purchase with pay pal then one straight from my card so 24 hours is not acceptable when you already have took the money from me.
This is what i have wrote to Customer Service. They have took my money from my account then told me i have to wait for 24 for 48 hours before i get my zen so they can review the transaction even though my bank shows they have already pulled the money from my account. Thats bull****. You took my money give me what i paid for.