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Commander
Join Date: Jul 2012
Posts: 486
# 2
09-19-2012, 10:48 PM
I had a similar issue; I sent in a ticket, got an answer shortly thereafter, I sent them my phone number, and they called me to get it all sorted. I was surprised how quickly Cryptic helped me get that sorted.

So, send in a support ticket, and they'll get you squared away.