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Lt. Commander
Join Date: Aug 2012
Posts: 116
# 5
09-27-2012, 03:41 AM
They're being very generous with the entire 3-4 business days thing. When I had a query, I got a response within one business day. The quality of support, at least so far, is "halfway decent". Although personally, I hope not to have any more encounters with them to make that impression worsen. The best tech support is the one you never have to talk to.