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Career Officer
Join Date: Jun 2012
Posts: 432
# 4
10-29-2012, 04:45 PM
Please do the following on the machine your having the issue with:
  • Press Start Key + R then type in dxdiag and press enter then click save all information (if your on a 64bit OS then click run 64bit dxdiag).
  • Upload the file to here: TextUploader.com and link in the direct link to the file (easier than pasting in the entire text file into a post)
This will let us see if there are any driver/hardware issues with that machines config in running the game vs the minimum/recommended specs.

My best guess atm thou is that your motherboard based GPU is under the minimum specs since its a 6 series rather than a 7 series as the minimum needed to play is:
  • OS: Windows XP SP2 / Windows Vista / Windows 7 (32 or 64-bit)
  • CPU: Intel Core 2 Duo 1.8 Ghz or AMD Athlon X2 3800+
  • Memory: Memory: 1GB RAM
  • Video: NVIDIA GeForce 7950 / ATI Radeon X1800 / Intel HD Graphics
  • Sound: DirectX 9.0c Compatible Soundcard
  • DirectX: Version 9.0c or Higher
  • HDD: 10GB Free Disk Space
  • Network: Internet Broadband Connection Required
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Last edited by th3xr34p3r; 10-29-2012 at 04:49 PM.