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Ensign
Join Date: Aug 2012
Posts: 6
# 48 15% zen bonus
11-01-2012, 04:56 PM
Yesterday, October 31st, 2012, I bought 2 $25 prepaid PerfectWorld cards. Upon entering
the pins to use them, I noticed that I only recieved the nominal 2500 points for each. I tranfered the 5000 points to my account, but nowhere in there did I recieve my 15% bonus points(750). What gives? Are prepaid cards excluded from these promotions? If so don't you think it would be appropriate to warn poeple?

On top of that, I can't seem to be able to access the support site to ask these questions. So I'm asking these questions here, while still within the sale window. I would like an answer,
and if it's the case, a correction to my account.


Thanks for your help