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Career Officer
Join Date: Jun 2012
Posts: 1,474
# 32
11-02-2012, 10:24 AM
Originally Posted by aethon3050 View Post
I'm not really sure what is worse: failure to fix a year-old problem that has been made clear to them via both the forums and bug reports, or failure to communicate their reasons for not fixing it. Either way, I've given up hope for this thing ever being fixed.
You saying that basically sends the message to Cryptic saying, problem solved. Perhaps filing a complaint with the Better Business Bureau about yoru purchase might get you some sort of response. It's a long shot but don't give up. You bought something broken and they should be made to fix it or refund your purchase if you are not happy with the current state of it.