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Commander
Join Date: Jul 2012
Posts: 486
# 33
11-02-2012, 09:22 PM
Why give up? Because the Better Business Bureau doesn't really do anything. Because posting here doesn't do anything. Because sending in bug reports doesn't do anything.

In short, it's impossible to make Cryptic care...and they obviously don't.

My advice: Never buy any ship from the Z-store without going to the shipyard and giving it a very thorough look-over in the 3d view, and talk to some poor sucker who already bought one, to see if there's something else broken about it. Assume it's broken until proven otherwise...and if it is, in fact, broken, don't assume it will ever be fixed.