A little help from someone at cryptic
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Join Date: Jun 2012
11-08-2012, 02:52 AM
Originally Posted by
For some reason perfectworld seems hell bent on saying I am using a different computer. This is NOT the case.
PW has a system called Account Guard in place .
This system will want to identify you as the correct user for your account and will email you a password to verify your access to your account .
If you can't access the email with which you've registered to STO , you might be screwed .
If you wish to speak to someone on the community team, file a "Forums and Website" support ticket here :
I am loosing STO with each new system based update and with each removal and editing of content .
I don't know how to save her from her systems obsessed masters who seek to control and monetize me more and more .