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Lt. Commander
Join Date: Nov 2012
Posts: 165
# 274
11-08-2012, 11:28 PM
Quote:
Originally Posted by sophlogimo View Post
Generally speaking, as far as I understand it, people who feel that they have been treated unfair should open a support ticket.
Mhm... ever tried doing that? It feels like the replies to support tickets are as close to an auto-reply as you can get.

Example: (fictional, not actual ticket)
Q: One of my ships won't let me slot sci consoles!
A: Hello valued customer! The One of my ships won't let me slot sci consoles! is unfortunate. We thank you for your understanding.
Q: What? Will you look into this problem or not?
A: This ticket has already been processed, and we consider it closed.


Well, it's putting it on the edge. It's not this bad, but when you have an issue, this is how bad it feels. And it reflects how useful most replies Ive seen are.