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Lt. Commander
Join Date: Nov 2012
Posts: 165
# 277
11-09-2012, 12:12 AM
Originally Posted by sophlogimo View Post
I had such tickets. Customer support's options to work on such in-game things are probably limited, due to technical reasons.
Would you accept this anywhere else where you are a customer? If you get a meal full of hair at a restaurant, and you complain to the waiter, will you be satisfied with him saying. "That is unfortunate" and then leave you? Would you excuse him with "Oh, he probably isn't allowed to talk to the chef". Even if that was the case, it would excuse the waiter, not the restaurant. (◑‿◐)
Originally Posted by sophlogimo View Post
But I think this is different with forum-related support tickets
pardon me if I don't take your word for it.