GM/ Customer Service/ Billing Support and Tickets
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Join Date: Jun 2012
11-09-2012, 11:36 AM
May I please have your attention:
This thread is not an appropriate place to post about in-game issues; it is not the ticket system and you shouldn't expect to get any support by posting here. Neither GM's nor Customer Support nor Devs are looking at this thread. The only people looking here are Moderators and we can't help you.
If you're looking for unofficial technical support, or wish to post about a bug, there are other forums set aside for that.
If you have an issue for which you need customer support, you should submit a ticket via the support website at
or send an email to
Volunteer Community Moderator for the Star Trek Online forums --
My views may not represent those of Cryptic Studios or Perfect World Entertainment.
If you wish to speak to someone on the community team, file a "forums and website" support ticket
, as we are not able to respond to PMs regarding moderation inquiries.
Link: How to PM