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Tech Support Panda
Join Date: Jun 2012
Posts: 23
# 55
11-16-2012, 01:53 PM
Please note that it is against the TOS to share private communications between you and PWE employees. This is to protect your privacy, among other reasons.

So one work around we got from developers is to try deleting or renaming the GamePrefs.pref in the C:\Cryptic Studios\Star Trek Online\localdata (folder location may be in Windows User data or other location depending on where you installed the game. ) and/or in the C:\Cryptic Studios\Star Trek Online\Star Trek Online\Live\Localdata folder.

Your mileage may vary.

If you can report in the techsupport.perfectworld.com forum whether that worked for you or not, that would be helpful.