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Career Officer
Join Date: Jun 2012
Posts: 1,162
# 11
11-17-2012, 08:06 AM
If I am reading the OP's posts correctly then they are constantly trying to start the game through steam even though the game hasnt been downloaded through Steam.

The original install works fine but there is no access to the Steamrunner there, so please do what has been asked before.

1. Open Steam and go to your Library
2. Select Star Trek Online
3. Click on CD Keys and select Steam starter pack
4. Copy the code there.

At no point do you need to try and start Star Trek Online through Steam. It is not needed.

Go to Startrek Online website and go to 'My account'

Select redeem keys and paste the key there. After clicking submit login to STO normally.

Go to Z-Store and select items. The Steamrunner pack will be in there to claim. It will come as three boxes, 2 of which contains ships and the other has junk items which cannot be reclaimed.