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Career Officer
Join Date: Jun 2012
Posts: 542
# 6
11-22-2012, 09:54 PM
Note that you need to actually go to the mail console, interact with it, select "Send & Receive Mail", and then click the "Take Item" button on each and every mail.

NEVER use the Mail icon on your UI.

Also, if you deleted the mail before collecting the item, it is gone forever.