Monthly Stipend ?
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Join Date: Jun 2012
11-26-2012, 08:20 PM
Originally Posted by
We've actually responded on the forums almost each time a thread like this has come up. Search for posts by Rehpic or myself
You can inquire about your stipend by sending in a support ticket or emailing directly:
-- I will say that every time we've looked into a stipend issue, when the player was a lifetime or gold member, we've never found someone to have missed it. It's an automatic process. With the Dilithium Exchange, and C-Store items that have prices below the stipend amount, I personally have thought I missed one but I had forgot I purchased a couple Master Keys and converted some for Dilithium.
If you're a monthly gold subscriber, it comes in on or around 30-days past the day when your bank last hard posted the subscription charge (moved from pending to posted). This can happen at anytime during the day. Lifetime subscribers (who have been subscribed for at least 30-days), will get it on or around the day of the month when your bank hard posted the original lifetime subscription charge (moved from pending to posted).
Why don't you guys just put it on the transaction page so there is a verifiable record for players to access? This seriously can't be that hard...