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Ensign
Join Date: Oct 2012
Posts: 8
# 4
11-27-2012, 05:38 PM
Quote:
Originally Posted by jamesknight79 View Post
So since the release of the Season 7 patch release, I've been getting this problem very frequently. The thing is, it only happens on my laptop. My desktop seems to work fine, but I think that's because the integrated graphics are less intensive. Anyway, this is the BSOD message I get when in between maps, sectors, battles, etc:

STOP ERROR igdkmd64.sys
STOP 0xFFFFFA8002B55080, 0xFFFFF88005A31600, 0x0000000000000000, 0x000000000000000D)

Address base @ FFFFF88005A31600 @ FFFFF88005A07000 Datestamp 50181ac9

My system is the following:

Gateway NV79 laptop
Windows 7 x64
Intel Core i3 CPU M 380 @ 2.53GHz
3GB RAM
64-bit operating system
500GB HDD
with built-in wifi

My integrated graphics are as follows:

Display Devices
---------------
Card name: Intel(R) HD Graphics
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics (Core i3)
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_0046&SUBSYS_031C1025&REV_18
Display Memory: 1275 MB
Dedicated Memory: 128 MB
Shared Memory: 1147 MB
Current Mode: 1600 x 900 (32 bit) (60Hz)

Driver date - 7/31/2012
Driver version - 8.15.10.2827



I've also got DirectX 11 installed. Every driver has been updated as much as it can be updated. In fact, I just updated the graphics driver to try to correct the problem. This error only occurs when I try to play STO on my Gateway laptop. My desktop works just fine, but the graphics quality is really low. Almost unplayable. Hopefully this will help. I'm gettin' frustrated with playing STO on my laptop.

Any advice would be appreciated. Thanks!
bumpin' it on up because this has been going on despite updating my graphics driver to the current (displayed) version.