Cryptic Launcher Autoupdate Problem
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Join Date: Nov 2012
12-01-2012, 07:32 PM
You guys are totally missing the point.
This is a server side issue. It's not being over zealous, it's sloppy and lazy,
And horrible customer support. I'm not jumping thru hoops to Bypass THEIR issue.
And more importantly-
Posts on forums represent a very very small portion of the customer base.
You have to wonder how many hundreds, if not thousands of players have been
Affected by this..
Most aren't going to check the forums. And of those that do, even fewer will understand
What they need to do to get the game working.
And you can bet alot have quit completely just because
The game isn't working for them.
Losing customers is bad enough when everyone is paying .
This is F2P and it depends on c-store purchases for income plus the people
That do actually pay to subscribe .
You like the game and wish to see it last a long time? Quit defending server side issues
Which potentially loses players.
I didn't say I wouldn't play anymore. But I'll be damned if I pay, for support like this.