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Cryptic Studios Team
Join Date: Sep 2012
Posts: 59
# 113
12-07-2012, 10:28 AM
Originally Posted by robertcrayven View Post
As others have stated, it's very unlikely that this is an Intel issue, given that Seasons 1 - 6 were running fine, and the last Intel HD driver update that I can see was released by Intel has a date of October 2012, well before the November release of Season 7. You also have to realize that it isn't just Intel users who are getting the crash - therefore, as others have said, blaming Intel may be unjustified.
Even if the software was written maliciously, with the intent to crash (which it wasn't), the kernel side of the driver should simply not be able to crash regardless of what bad input is fed into it through DirectX. We HAVE seen plenty of crashes on the user-mode side of the driver, some of which have been our fault and some of which have been faulty drivers, but this is different.

The reason we're seeing it now is that legitimate shader changes in Season 7 may be causing a driver issue to manifest itself that was not before.

One way or another, the issue is happening within the kernel mode driver - something we don't have access to in order to debug. Only Intel can fix that. Even in the case where there's bad code on the side of Cryptic's engine, the only way a crash like this can happen is if there is ALSO bad code in Intel's driver.