View Single Post
Former PWE Community Team Lead
Join Date: Jun 2012
Posts: 9,046
# 248
12-12-2012, 01:25 PM
There is not a customer service number, it is billing only. They are not able to assist with customer service issues and if you call billing, they will not be able to assist you with matters outside of billing (e.g. Zen purchases, subscriptions, and other billing related aspects) -- account linking does not fall under this. You must file a ticket (support.perfectworld.com) or email directly (if you are getting a redirect using the support page): customerservice@perfectworld.com -- there is NO customer service support available over the phone.

Cheers,

Brandon =/\=
Brandon "BranFlakes" Felczer | Former Community Team Lead for Perfect World Entertainment