More ZEN With Ultimate Game Cards (Promo Has Ended)
View Single Post
Join Date: Jun 2012
Issue with the $25 cards
12-18-2012, 07:19 PM
Ok everyone, I think I have found an issue "IF" you buy the $25 Ultimate Game Card (which the store I buy from has plenty of them).
When you go to redeem the $25 card, there is no $25 option. So, per customer support, you do two different amounts (a $20 and $5). The $20 amount goes through fine and the bonus is applied to the order.
Here is the problem ...
The $5 remaining balance is turned into "Ultimate Points". When you go back through and choose the Ultimate Game card $5 card, the Zen shown is the right amount with bonus but when you apply the "Ultimate Points" it will only give you the 500 Zen and not the 575.
I will submit a ticket with billing as before but I wanted to give everyone a heads up.
Fleet Commander in Chief for Covenant of Honor [FED] (formerly Task Force A.W.O.L.)
House Leader for Honorable House or Mor'gue [KDF]