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Lt. Commander
Join Date: Nov 2012
Posts: 124
# 143
12-23-2012, 03:02 PM
As stated earlier in this thread and now here. They have acknowledged the problem and are working on a fix. The latest patch was supposed to address this but did not. There is a post on page 9 of this thread that I made linking to another thread about this very problem. One of the tech support people is posting there and I am sure they will answer your questions. If you are having this problem contact Tech Support right NOW!! and report it. They will want your .pref file, dxdiag, and a hijackthis log. But please do NOT create multiple support tickets as that will just slow them down more.