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Commander
Join Date: Jun 2012
Posts: 441
# 3
01-06-2013, 01:25 PM
Quote:
Originally Posted by jennyluve View Post
Hi there nightglide79!

Might I suggest heading over to PWE's actual forum support and posting this there as there is NOTHING any of us can help you with regarding this issue. You can find the link to the forum in my sig.

Best regards,

Jenna
For account questions, they won't answer even on the TS forums. Not publicly, at any rate. PWE's privacy rules prohibit a public response to account or billing questions.

A support ticket will be required...and in this case, an email from the address registered to the account in question, as the user has no access to his original account to send a ticket, and support will not answer an inquiry about an account sent from an email address other than the one registered to that account.
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