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Lieutenant
Join Date: Dec 2012
Posts: 38
# 190 Support
01-10-2013, 07:40 AM
Perfect World Entertainment support pages are fatally bugged across their entire game range.

Not a single one of them works.

The only way to get help is to email

http://support.perfectworld.com

Be prepared to wait some time though, in some cases days.

I have played many PWE games over the past 3 years, always the same story.

Tickets auto closed with generic non applicable replies and reaction delays that drive you mad.

Having said that, sending a PM to a GM on the forums does work, and I find them to be genuinely helpful people.