Star Trek Online Gateway is a web application which lets you look at your captains, ships, bridge officers, and other data from STO. Eventually, you will be able to interact with Star Trek Online through Gateway without logging in to the full 3D client.
The purpose of Gateway is to let players into Star Trek Online without needing to start up the full client.
Visit http://gateway.startrekonline.com to access the STO Gateway.
Star Trek Online Gateway is in early Beta, and we look forward to hearing what you think about it. Let us know what you're thinking by posting to this forum thread.
If you have technical issues or experience any bugs such as problems using Gateway with your web browser or device, please let us know by commenting below in this forum thread. Please let us know what operating system and browser (including version numbers) you are using. If you are using a mobile device, let us know which one.
Also, take a glance at the Known Issues below for a list of things we already know about.
You must log in to a Perfect World account to use Gateway. If you don't have one, you will have to create one first. If you have a Cryptic account, but not a Perfect World account, you will need to create a Perfect World account and link it to your Cryptic account before using Gateway.
Click here to create a new account or link an existing account.
Click here for more information on account linking.
We have confirmed what the problem is for many iPhone users who get stuck in an Account Guard. When you try to log in to Gateway, you are requested for a code that is sent via email. When you switch from the Gateway page to read the email on the iPhone, the iPhone basically shuts down Safari and it looks to us like you've closed your session. We then invalidate your session and account guard code. Then when you switch back to Gateway, we start a new session.
A workaround is to use a different device to read your email and get the code.
We are working on a solution to this problem.