How to Diagnose Lag and Rubberbanding
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Join Date: Jan 2013
The Game Servers Hate Me.
01-13-2013, 09:16 PM
Tracing route to patchserver.crypticstudios.com [220.127.116.11]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms LUCKYSYCAMORE [192.168.1.1]
2 8 ms 8 ms 10 ms 10.109.48.1
3 8 ms 7 ms 9 ms 18.104.22.168
4 9 ms 9 ms 12 ms 22.214.171.124
5 9 ms 8 ms 9 ms mtc1dsrj02-ae3.0.rd.om.cox.net [126.96.36.199]
6 78 ms * 91 ms 188.8.131.52
7 48 ms 49 ms 47 ms dpr1-ge-3-0-0-298.dallasequinix.savvis.net [208.
8 45 ms 46 ms 47 ms pr2-ge-7-0-0.daq.savvis.net [184.108.40.206]
9 48 ms 47 ms 48 ms cr1-tengig0-7-5-0.Dallas.savvis.net [204.70.200.
10 78 ms 71 ms 70 ms cr2-ten-0-3-2-0.nyr.savvis.net [220.127.116.11]
11 71 ms 73 ms 73 ms er1-te-2-1.newyorknyd.savvis.net [18.104.22.168]
12 83 ms 79 ms 79 ms msr1-te-0-3-0-0.bos.savvis.net [22.214.171.124]
13 81 ms 77 ms 77 ms 126.96.36.199
14 96 ms 98 ms 96 ms internap.Boston.savvis.net [188.8.131.52]
15 97 ms 100 ms 95 ms border11.te7-1-bbnet1.bsn.pnap.net [184.108.40.206
16 99 ms 99 ms 105 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
17 97 ms 96 ms 97 ms 220.127.116.11
So, I have a problem and I have no idea where to even start with this, but rubber-banding is at least involved so I figure this is as good as any.
Ok, I can managed to log into my characters, but every time I do, when loading the first area, around 87 to 94% it will slow way down. Then when I finally get into the game I can't interact with anything. If I'm on a station I can't beam out. I can run around, but will eventually rubber-band back to where I started. I can open my inventory, but I can't effect anything in it. When I log into a character that's in space the ship can't move. I can enter my character's ship. If I plot a course it just slowly spins in a circle. I was playing earlier in the day and everything was fine. I was originally working on wireless, but was getting dropped from the server a lot so I logged out of the game, plugged in the Ethernet cable and disabled the wireless. I logged back into the game and I started having problems. I've restarted the computer, reset the router, even had it re-patch all the game files. Nothing has worked.
I tried filling out a bug report, but it doesn't populate anything for me to interact with. I tried requesting GM help in the game and when I hit the "submit" button nothing happens. It told me after a bit that I timed out due to inactivity.
There's some major disconnect somewhere and it seems to be server side because as you can see I shouldn't be having lag issues. I can see people flying around. I see things posted in chats. I'm notified when other people on my friend's list log on. I was notified of a friend request. It just didn't do anything. I have no idea how to fix this.