GM/ Customer Service/ Billing Support and Tickets
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Join Date: Jun 2012
01-14-2013, 04:16 PM
Originally Posted by
STO customer support is the worst in any MMO ever. I have emailed to report problems such as not being able to post new threads despite having a STO account for 2 years (I guess that's what you get with "Perfect" world) I submit support tickets in-game yet these never get replies and are instead deleted as they do not show up in my ticket history. Also, is the redirect loop with support purely a Chrome problem or the website?
Try the PWE CS website to support page instead of "in game"
I always get my questions answered by STO via website. Check periodically for answers using the website as well. Other MMOs are horrible compared to STO...not bad here if you use the proper routes