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Join Date: Jun 2012
Posts: 779
# 60
01-17-2013, 07:04 PM
Originally Posted by shar487a View Post
If your phone is jumping IP addresses, then you will keep getting that 1-time code prompt unless you disable Cryptic's STO Account Guard feature (not recommended).
That isn't true. The Account Guard doesn't work on IP address, it works per computer or device. See for more details.
Originally Posted by
Q: I use a wide range of IPs through my ISP, and change it frequently. Sounds like I am easily going to be hitting the max IPs allowed - will I need to opt-out of Account Guard?

A: Users with changing IPs on a single computer will not need to opt out of Account Guard. Account Guard performs its security checks against your computer or your web browser, not the originating IP. Your last originating IP, however, will be visible to you under the "Manage Account Guard" on the Cryptic Billing Portal.
As well, they are continually pushing out fixes for the Gateway, which is why it's still marked as being in beta.

  • Updated logging in:
    • Refreshing a page will no longer require a login.
    • Returning to Gateway after leaving it doesn't require a login unless you've been away for 30 minutes.
    • If you Log Out on the main page, you will need to log in again.
You can use this thread to report bugs and technical issues on Gateway and this thread for feedback and discussion.
Ainu - Join Date: Aug 2008
Foundry Missions: 1) The Source of Power (ST-HSWUBD5TQ) [Federation] 16+
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Last edited by tangolight; 01-17-2013 at 07:06 PM.