Thread: Better Server
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Career Officer
Join Date: Jun 2012
Posts: 2,473
# 2
01-21-2013, 03:35 PM
The fact that thousands of people can play without issue indicates that its not a Server Problem (If it was, it would effect EVERYONE), but a problem with the network connecting to the Server... Even Cryptic/PWE states in their TOS Statement...

Quote:
18. Interruption of Service

(a) PWE reserves the right to interrupt the Service from time to time on a regularly scheduled basis or otherwise with or without prior notice in order to perform maintenance. You agree that PWE will not be liable for any interruption of the Service, delay or failure to perform resulting from any causes whatsoever.
(b) You acknowledge that the Service may be interrupted for reasons beyond the control of PWE, and PWE cannot guarantee that you will be able to access the Services or your Account whenever you may wish to do so. PWE shall not be liable for any interruption of the Services, delay or failure to perform resulting from any causes whatsoever.
(c) PWE has the right at any time with or without reason to change and/or eliminate any aspect(s) of the Services as it sees fit in its sole discretion.
(d) PWE is not be obligated to refund all or any portion of any Account fee (if any), by reason of any interruption of the Services by reason of any of the circumstances described in paragraph (a) or (b).
If you run the Net-Test and Trace Route diagnostics and post the results here, or in the PWE Tech Support Forum, then someone may be able to help you with your problem... http://techsupport.perfectworld.com/...ead.php?t=4181

Last edited by grouchyotaku; 01-21-2013 at 03:38 PM.