Can't buy Zen because I'm not lvl 10...?
View Single Post
Former PWE Community Team Lead
Join Date: Jun 2012
01-24-2013, 09:49 AM
Originally Posted by
Was gonna buy some Zen today and it's telling me I can't because I need to first have at least one character at lvl 10 or higher...
Considering I have 7 max lvl characters and I've been playing continually since game launch...I'd say I qualify.
I've also bought Zen before on multiple occasions with no difficulty until today.
I didn't file a ticket yet, but I can if it's needed.
We're undergoing maintenance right now, so information from the game server can't be retrieved by the billing portal. Please try again once maintenance is complete.
Brandon "BranFlakes" Felczer
Former Community Team Lead for Perfect World Entertainment