Branflakes, for those of us who have already filed a Billing Ticket, can we get an ETA on the time frame that a fix will occur?
Quote:
Originally Posted by rotorblade573
This is what they told me...
Your question has been received. You should expect a response from us within 3-4 business days.
ZEN Not Showing in PW Account [Incident: 130128-000XXX] 
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That is an automated response. All tickets receive that response regardless of the topic of the ticket. Sometimes the actual response is quicker than 3 days, sometimes it is longer than 4 days. Hence why I am asking for an ETA.