Originally Posted by aesculaepius

I'm not sure if it is DNS based, or what, but like most others, I can tether to my phone and connect right away. I can also connect using Wi-Fi at a local restaurant. However, again I cannot connect from my home, just like yesterday. Running a TRACERT takes me to entirely different servers when connected via tethering. I'm lucky, I have a 4G connection at home, but most users likely do not have this option. I agree that the non-F2P players should receive some kind of compensation for this type of outage. When a patch of any kind fails, you ABORT and ROLLBACK. I can live without the updates to the JemHadar set and with a running game!