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Ensign
Join Date: Jan 2013
Posts: 3
# 42
01-30-2013, 07:56 AM
Quote:
Originally Posted by pwebranflakes View Post
I've passed along this info to our web team so they can continue to investigate, but initial findings show emails going out. Either way, we absolutely want to make sure you get your promotional item For anyone experiencing this issue, please reach out to our GMs via support.perfectworld.com or customerservice@perfectworld.com -- put "Least I can Do Promotion" in the subject line and include any relevant information in the message. They can verify that you signed up from the LICD page and make sure you the item.

Cheers,

Brandon =/\=
Thanks for the response, Brandon.

As I mentioned in my post on Jan 26th, I already submitted a GM request in-game and have had no response. Following your suggestion, I have now sent them an email explaining the situation. Hopefully we can get this resolved quickly.