GM/ Customer Service/ Billing Support and Tickets
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Survivor of Romulus
Join Date: Oct 2012
In game trouble ticket system...
02-06-2013, 07:23 PM
I just need to know if it is normal of for Customer Service tickets to go un-answered for over 5 days..
The first time i submitted a ticket, i got tired of watching the days go by waiting for a response. After 9 days, I finally closed the ticket myself.
3 days ago, I submitted another ticket about the same issue and still no response yet. Just wondering if this is normal wait times for Lifetime and Sub based players?