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Lt. Commander
Join Date: Jul 2012
Posts: 233
# 4
02-16-2013, 09:52 AM
I took a hiatus from the game and I actually lost the Account Name of my account and could not remember the e-mail. I contacted Cryptic Customer Support and sent them my payment card details, proving the account was mine and they sent back the e-mail.

I really can say that their customer support for me was nothing short of excellent. But that was just my experience, have you tried phoning them?

Last edited by warbird001; 02-16-2013 at 09:55 AM.