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Ensign
Join Date: Feb 2013
Posts: 20
# 13
02-16-2013, 01:11 PM
Okay, I have an interesting update to report. I got another email about this from support that said my email address was linked to both Cryptic and PW, which it always has been, ever since PW took over the game and I merged the accounts. What they said was, I had to go and link the Cryptic account once again and if it asked me if I had a PW account to reply "No" and the create a new PW account with a different email. So I did this and then re-linked the Cryptic account with the new PW account and logged into the game and my old characters are once again there.

This is very odd that one would have to link the accounts twice.