STO Gateway: Bugs and Technical Issue
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Cryptic Studios Team
Join Date: Jan 2013
02-17-2013, 02:23 PM
Originally Posted by
I use the current version of Firefox, and yes.
I had this issue before but then it just... went away. I assumed it had something to do with my internet at home being a wireless setup. But it was fine for the last few weeks the 4 or 5 times I checked this out. Now it's doing it again. It will probably fix itself again!
The previous problem was very likely because your IP address changed with the wireless setup. However, we removed the dependency on IP address or anything like that which (should have) fixed the problem. We do use a cookie in your browser, so switching browsers, clearing browsing information, and things of that nature will require a new Account Guard code. But otherwise, it should be good.
I will look into it further.