Thread: Can't log on
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Career Officer
Join Date: Jun 2012
Posts: 2,473
# 8
02-20-2013, 09:00 AM
Originally Posted by klagdrax69 View Post
Does not work for me. I have tried EVERYTHING in that post for updating your launcher. Nothing works. I get stuck at the "patching" part. Can't hit cancel, if I ALT-TAB-DEL, and then try to reload the launcher (after waiting aboot 20 secs to a min) it says i need to shut down STO before I can re-log. I basically have to shutdown Steam and load Steam to be able to do anything. I have no issues with any other game. Did the verify integrity and it updated 2 files (1 GB) and still doesn't work. ...
So what does your 'Net-Test' and 'Trace Route' results looks like ???

(Diagnostics are described in this thread...

If your ISP cannot provided you with a working broadband connection to the STO servers, then you have to go to your ISP to get the problem fixed...