GM/ Customer Service/ Billing Support and Tickets
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Join Date: Jun 2012
02-25-2013, 10:32 AM
Originally Posted by
Only 1 week? Hmph! I've only ever had one response come in under 9 days, which was a request to get a 24hr chat ban looked at as I was a victim of rick-rollers.
Most tickets I put in don't even get looked at, they just vanish. Ones that do get responded too tend to take a minimum of 14 days to be looked at by the "GMs", some of which can take a full month to be looked at.
And I was all set to start complaining about waiting a day for something to happen about my support ticket.
I'll keep quiet for now.