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Join Date: Jun 2012
Posts: 4,221
# 6
02-28-2013, 01:08 PM
Originally Posted by stashar View Post
I submitted a bug report 7 days ago, and updated it 5 days ago (5 business days open so far). Hopefully I get it looked at soon.

I can get into the online support, it only shows tickets I submitted from a couple years ago.

Still no response back on the ticket, and its a game stopper of an issue on one of my characters.
E-mail them directly. I've yet to wait longer than 4 days to get a response, and they fix the problem almost immediately.

Weird to say, but if everything in game worked as smoothly as the support guys STO would be the greatest game ever.
KBF Lord MalaK
Awoken Dead

Now shaddup about the queues, it's a BUG