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Former PWE Community Team Lead
Join Date: Jun 2012
03-03-2013, 09:03 AM
Originally Posted by
Thanks for the e-mail address, but you really should try visiting support.perfectworld.com sometime; if you try to login in order to submit a ticket then every major browser will get stuck in a redirect loop, meaning it's impossible to submit a support ticket through that site.
It works fine for me, however, there is a known issue that only affects some players, not all, and only some browsers. I'm no programming expert, so I'm not sure of the exact issue and why it only affects some, but, unfortunately it does
Feel free to email directly anytime you run into this issue.
Brandon "BranFlakes" Felczer
Former Community Team Lead for Perfect World Entertainment