Scheduled Maintenance (March 7, 2013)
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Join Date: Jun 2012
03-07-2013, 08:11 AM
Originally Posted by
I take it you work in customer service?
No - but I have done.
I currently work for the NHS, as a Reception Supervisor in an Outpatient clinic of a Community Hospital. Though, sometimes the same applies - was 'told off' a few days ago by a patient who's appointment was at 11am - she came to the reception desk at 11:02 and gave our receptionist, and myself, a mouthfull about late-running Doctors/clinics.
I'll leave you to decide whether that sort of behaviour is reasonable or not.