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Captain
Join Date: Jun 2012
Posts: 6,960
# 7
03-10-2013, 04:05 PM
The first time you buy Zen it can take up to 48 hours to clear the transaction through the system. This is done so that the Credit Card holder has time to dispute the charge - assuming you are using someone else's card. This is especially true of larger transactions.

And while you might think it's funny to talk about stolen Credit Cards and fraudulent transactions I can tell you it's a pain in the butt. I had someone steal and use my Card once. They racked up charges on dating websites - Match.com, Christianmingle, and eharmony - as well as porn and gaming sites. My Card had 6 WoW accounts on it; and none of that was easy to clear up. I wish any one of those sites had waited 48 hours before approving the transaction.

And, in case you didn't know, Support Tickets take 3-5 business days to get a response. PWE has 13 games and millions of fans. Support is handled first-come, first-served. If there are 10,000 people ahead of you then you need to wait for those 10,000 to be dealt with first.