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Career Officer
Join Date: Jun 2012
Posts: 2,129
# 84
03-11-2013, 04:25 PM
Quote:
Originally Posted by admiralpaladin View Post
I have had connection issues for about 2 weeks. I get kicked when zoning, changing characters, or loggin on. Logging on also takes about 2 minutes. I have tried the different settings for proxy servers, safe mode, force verify, and on demand patching. I have also released my ip address. Here are my test results. Please help.


contacting nettest server..
Local IP: 71.83.222.65
Ping: 83.4 msec
Port: 80: 516 KB/sec 17 KB/sec 545 KB/sec 500
Port: 80: 419 KB/sec 12 KB/sec 441 KB/sec 500
Port: 443: 404 KB/sec 14 KB/sec 429 KB/sec 500
Port: 443: 422 KB/sec 13 KB/sec 445 KB/sec 500
Port: 7255: 402 KB/sec 12 KB/sec 426 KB/sec 500
Port: 7255: 420 KB/sec 13 KB/sec 443 KB/sec 500
Port: 7003: 309 KB/sec 9 KB/sec 325 KB/sec 500
Port: 7003: 403 KB/sec 12 KB/sec 425 KB/sec 500
Port: 7202: 343 KB/sec 11 KB/sec 362 KB/sec 500
Port: 7202: 460 KB/sec 14 KB/sec 485 KB/sec 500
Port: 7499: 440 KB/sec 13 KB/sec 463 KB/sec 500
Port: 7499: 318 KB/sec 9 KB/sec 335 KB/sec 500
Port: 80: 441 KB/sec 14 KB/sec 464 KB/sec 500
Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec
hit return to exit

Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:

...
13 94 ms 103 ms 104 ms te0-4-0-3.ccr21.bos01.atlas.cogentco.com [154.54.44.18]
14 112 ms 215 ms 216 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42]
15 86 ms 89 ms 89 ms 38.111.40.114
16 85 ms 85 ms 83 ms 208.95.185.41

Trace complete.
Your Trace Route is showing a issue with the Cogent Communication Boston Hub, a on-going issue that Cryptic/PWE has been fighting with since last December. You should post your trace route in this on-going PWE Tech Support thread so they can bring this up with Cogent and kick them a few more times... http://techsupport.perfectworld.com/...ead.php?t=4181

Your Net Test results shows that its repeating throughput tests for the ports, which indicates your connection to the diagnostic server (STO Servers aren't even in the picture here, this is strictly a Internet network connection test...) is being cut off, possibly due to dropped packets, and may be related to the hub congestion that the Trace Route is showing...

So besides posting in the PWE Tech Support thread, the only other thing you could try is to use the US Proxy option in the Launcher, which may shift you to a different connection path to the STO Servers, and may (or may not) give you better connections then what you have now... Keep in mind that using the US Proxy should be considered a temporary work around, as the direct connection to the STO Servers is the preferred one...