Originally Posted by simowilkins0

I'm having the same issue. I recently "merged" my old Cryptic Account with a new Perfect World account, and I've been having a myriad of issues--and nobody to answer my problems.

I've finally managed to successfully login to the game, but none of my old characters are showing up.

Whenever I try to click on "Support," I get a redirect loop. I'd also like to cancel my old tickets, but I can't get to them either.