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Career Officer
Join Date: Jun 2012
Posts: 2,456
# 6
03-11-2013, 07:38 PM
Originally Posted by simowilkins0 View Post
I'm having the same issue. I recently "merged" my old Cryptic Account with a new Perfect World account, and I've been having a myriad of issues--and nobody to answer my problems.

I've finally managed to successfully login to the game, but none of my old characters are showing up.

Whenever I try to click on "Support," I get a redirect loop. I'd also like to cancel my old tickets, but I can't get to them either.
Until they get the support page fixed, you could try opening a thread on the PWE Tech Support Forum to ask for help...