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Commander
Join Date: Jul 2012
Posts: 259
# 275
03-17-2013, 10:20 AM
I have managed service desks for over 15 years. The lack of follow up and communication with customers is probably the worst I've seen in the history of EVER! Logged in friday because I made my mind up to get a llifetime membership. The service over the past 3 days has successfully changed my mind to not do this ever. - Not trying to flame . . . just a reminder that lack of support to customers has impact.